This is our temporary Frequently Asked Questions page. We'd like to update it but we've only received questions from one person so far and he was either an actual Victorian Era chimney sweep or doing a heck of a Dick Van Dyke impression. Either way, here's what he asked. Frequently.
We're an online storefront for Oakland, where you can shop all your favorite local independent stores and makers in one place, and in one cart, delivered right to your doorstep (we ship U.S.-wide, to anyone you like!).
Our parent company is Nearby. We believe the success we've had here can be shared with hometowns all around the country, starting in Austin.
Yep, delivery in Oakland is free! We charge $5 for delivery to Berkeley and Alameda, and $10 for shipping to anywhere else in the U.S.
In general, it’s same day to 4-day delivery to Oakland, Berkeley, and Alameda, depending on what you order and from what stores. For example, in some cases Oaktown Spice Shop needs an extra day to grind your spices. Right now we're doing deliveries on Mondays, Wednesdays and Fridays. Packages being shipped anywhere else in the U.S. take 4-5 days to arrive from the time we receive the order. If it's going to take any longer (this is rare), we'll let you know!
Over 50! Representing more than 40,000 products! But most importantly, all the shops are run by friendly folks who may even live right next door to you. Sign up for our newsletter to find out about new shops coming aboard.
Just email us at email@example.com and we'll get you set up! Or, if you have a favorite shop that you'd like us to reach out to, just send along their name and we'll try to get them on board!
Boy howdy are you in luck! You should pop on over to our Nearbyhq.com and nominate your town. We're on our way.
If you have any questions, please send them along to firstname.lastname@example.org. We can't stress enough how much we would love to get this guy's questions off the FAQ and put yours up instead.